Effective Date: [June 21 2025]
At Dong Van Tour (https://dongvantour.vn), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or communicate with us. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: name, email address, phone number
- Booking Details: selected tour package, travel dates, special requests
- Payment Information: processed securely via trusted third-party gateways
- Technical Data: IP address, browser type, operating system, and browsing behavior
2. How We Use Your Information
Your data is used to:
- Confirm tour bookings and respond to inquiries
- Provide personalized recommendations and customer service
- Improve our website and service offerings
- Send promotional emails (only if you opt-in)
- Comply with legal obligations
3. Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
- Understand how you use our site
- Remember your preferences
- Analyze traffic via tools like Google Analytics
You can control cookie preferences through your browser settings.
4. Third-Party Services
We may share your data with:
- Payment processors (e.g., PayPal, Stripe) to securely handle transactions
- Email marketing platforms (e.g., Mailchimp) if you subscribe to our newsletter
- Analytics providers (e.g., Google Analytics) for website performance tracking
We do not sell or rent your personal information.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or loss.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time (for marketing purposes)
- File a complaint with a data protection authority
To exercise these rights, please contact us at: [email protected]
7. Changes to This Policy
We may update this policy periodically. The revised version will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Dong Van Tour
Website: https://dongvantour.vn
Email: [email protected]
Phone: [+84 949283393]